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Work
Force Development |
Over
the last 10 years EWI has created and implemented innovative Work Force Development
programs. Through the contractual agreements with area Social Services entities,
EWI has trained and placed over 800 Welfare to Work and Work
First clients from the Raleigh/Durham area. The majority of these clients are
from public housing. In additional to our special interest assuring that the students
are getting the proper training for the workplace, we apply special interest in
the critical 2-week period following the conclusion of the initial training class.
The highlight of our training is our ability to offer practical application to
our classes in form of specific services and skills. Each class will
have specific job focus on Hotel Hospitality, Financial Services, Entrepreneurship
and Health Services. Also, we will continue focusing on retention from the employee
assuring that Social Services and the employers are in the communication loop.
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Providing
Technology Training and Support Programs with focus on the following:
| Job
Readiness Assessment |
| Computer
Training |
| Business
Culture / Soft Skills Training |
| Workplace
Simulation |
| 2
Week Job Preparation |
| Job
Placement |
| Job
Retention Service |
| Specialize
Advance Class for Past Graduates, unemployed and the underemployed |
| Specialize
Advance Class for Past Graduates, unemployed and the underemployed |
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Hotel
Hospitality:
Our aim is
to prepare graduates for employment in hotel management positions in the RTP area
and beyond. The courses focus on hotel operational skills, management practices
in the hotel and hospitality industry and the skills needed for continued learning
in a changing global business environment. We develop dedicated professionals
with qualifications that are recognized and highly regarded. Through the assistance
of the Durham Convention and Visitors Bureau, we plan to have significant assistance
form area professionals in curriculum and job placement.
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Health
Services (Medical Biller):
| The Medical Biller
is the person responsible for the prompt and accurate processing of medical insurance
claims. Most people have medical insurance, which is presented as payment for
medical treatment. It is then the duty of the MEDICAL BILLER to process the insurance
claims to the patient's insurance provider. This is very important position, as
the MEDICAL BILLER is responsible for the revenue of the medical facility. Medical
Billers are employed in many health care settings, including: Hospitals, Private
Doctor Offices, Dental Offices, Medical Equipment Suppliers, Clinics, Chiropractic
Offices, Drug Treatment Centers, Insurance Companies, Laboratories, Group Medical
Practices, Physical Therapy Offices, Clinics, HMO's, Pharmacies, Eye Glass Stores,
Surgical Suppliers, Ambulance Companies, Nursing Agencies, MRI Centers, Testing
Facilities and Nursing homes. |
Financial
Services (Teller)
Being a teller
requires a great deal of attention to detail. Bank tellers' duties begin before
and continue long after banking hours. They begin the day by receiving and counting
an amount of working cash for their drawer. Throughout the day they cash checks
and process deposits and withdrawals. After banking hours tellers count cash on
hand, list the currency received tickets on a settlement sheet, and balance the
day's accounts. In addition, tellers in many banks are being cross-trained to
perform some of the functions of customer service representatives. Many new tellers
transfer from other occupations, and virtually all tellers have at least a high
school education. We will prepare our students for both for general Financial
Services administration.
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Retention
Job
Retention (Employer)
| Employee-Awareness
– Understanding the current status of the employee to prevent future problems
from occurring |
| Employee
Marketing – Mechanism of communicating the investment DSS has made to ensure
model employee status. |
| Career
Monitor – reiterating the goals for each employee and assuring that these
goals are heard and executed with the assistance of EWI |
| Ongoing
Employer Development – Recruit, educate and support small-to medium-sized
employers and Corporate Enterprises |
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Job Retention
(Client)
A working definition
of Retention (client) is staying in a chosen career until mastery and promotion
is achieved. A person must have certain tools in order to be interested in staying
the course of one chosen career. The following outline represents the means of
installing career commitment and providing the best opportunity for success:
| Self-Awareness
; evaluating personality traits in effort to understand personal skills and shortcomings. |
| Skill
Assessment ; reviewing work history for consistency of labor and training. Translating
skills into terms that are relative to a particular employers needs. |
| Career
Counseling ; goal establishment and achievement, tools for training and continuing
education. |
| Sociology
; Cultural and historical studies to broaden a persons understanding of themselves
and others |
| Studies
in Teamwork ; teams that have assigned goals and objectives and when measures
are met they receive positive recognition and constructive feedback, i.e. FBLA,
Junior Achievement, Civil Air Patrol, etc |
| Languages
; participants are given the chance to learn other and different languages, religious
practices, and cultural customs. Fostering care and appreciation for others and
their needs |
| Professionalism
; courses on timeliness, budgeting, dress and appearance, communication skills,
and problem solving. |
| Management
Classes ; exercises in anger management, interpersonal relationships, social relationships,
additions, addictions and manner/etiquette |
| Vocabulary
; reading and collecting career related and entertaining literature to build knowledge
of word usage. Starting and maintaining a personal journal |
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